Why Choose PMP for COMMUNITY ASSOCIATION Needs?

Community Association Management Services

PMP specializes in the management of Community Associations to include single family, townhouses and condominiums in Maryland, Virginia, and West Virginia.

What Sets PMP Apart from Other Community Association Management Companies?

EXPERIENCE and KNOWLEDGE

Our expert knowledge of the industry and focus on continuing education for our managers results in staff that is up to date on changing regulations and laws that affect community associations. Our community managers are members of both Community Associations Institute (CAI) and Community Association Managers International Certification Board (CAMICB).

As an Accredited Association Management Company (AAMC®), PMP is uniquely qualified to manage community associations. Nationally, there are less than 275 organizations who hold this elite designation. To obtain this highly designated award, managers must have advanced education in the field and show a high level of commitment. To earn this industry-recognized certification, PMP meets exacting standards in all areas of the community association operation and must be re-certified every three years.

COMMUNICATION

A dedicated manager is assigned to properties to ensure consistency in client relationships. Our staff works closely with Boards and committees of all our communities to maintain continuity of shared information. Our account database allows us to send blast emails or community wide mailings to all residents within a community at the push of a button.

We have adapted our communication needs to match today’s demands. Management reports and community correspondences are electronic; meetings, both annual and director, are held virtually; and online voting is available for annual or transition meetings.

EDUCATION

Our staff complete professional continuing education courses to stay abreast of current laws and industry changes. We are active members of professional organizations to ensure that our staff have full access to a variety of professional development opportunities, including:
  • Community Associations Institute (CAI)
  • Community Association Managers International Certification Board (CAMICB)
  • Accredited Association Management Company (AAMC®)
  • Better Business Bureau – we are a BBB Accredited Business with an A+ rating
  • Local chapters of Chambers of Commerce
  • National Association of Home Builders (NAHB®)

MODERN TECHNOLOGY

  • Village Management Software (VMS®), our industry-specific software system, offers real-time data and customized reporting.
  • SmartWebs®, our industry specific software, allows staff to review compliance of homeowner property regarding community rules and regulations.
  • CondoCerts® industry specific software, gives access to home buyers for the required resale packages needed to complete the purchase or sale of the home.
  • Online access to homeowner’s portal to make payments, check account information and community updates and documents.
  • 24/7 live answering service for quick response to emergencies.
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Steve Shugarts

Senior Portfolio Manager

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Sed ornare velit eu velit condimentum, et consectetur ex euismod. Maecenas eleifend risus sit amet felis feugiat pharetra. Quisque venenatis lectus id dui ultrices, sit amet viverra mauris condimentum. Suspendisse ac elementum urna, eu varius ex. Nullam et tortor massa. Praesent at ullamcorper neque. Nulla auctor consequat nulla, non dictum sapien pellentesque nec. Nam consectetur purus non dolor vestibulum, at commodo orci luctus. Vestibulum facilisis, nibh id ultrices suscipit, dolor enim sodales diam, eget consectetur sapien nibh eu mi. Sed porta mattis felis a lacinia. Maecenas aliquam libero risus. Maecenas nec lobortis tellus, a tincidunt mi.

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Kyle Thomas

CMCA®, AMS®, PCAM®
Senior Portfolio Manager

Kyle Thomas grew up watching his parents build PMP and decided to join the business in 2013.  He started as an Assistant Community Manager and then moved into a Community Manager position.  Mr. Thomas will use his current role to mentor, assist, and provide guidance to the PMP Frederick staff.

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Patrick Vasold

Senior Portfolio Manager

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Sed ornare velit eu velit condimentum, et consectetur ex euismod. Maecenas eleifend risus sit amet felis feugiat pharetra. Quisque venenatis lectus id dui ultrices, sit amet viverra mauris condimentum. Suspendisse ac elementum urna, eu varius ex. Nullam et tortor massa. Praesent at ullamcorper neque. Nulla auctor consequat nulla, non dictum sapien pellentesque nec. Nam consectetur purus non dolor vestibulum, at commodo orci luctus. Vestibulum facilisis, nibh id ultrices suscipit, dolor enim sodales diam, eget consectetur sapien nibh eu mi. Sed porta mattis felis a lacinia. Maecenas aliquam libero risus. Maecenas nec lobortis tellus, a tincidunt mi.

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Keith Stains

Senior Portfolio Manager

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Sed ornare velit eu velit condimentum, et consectetur ex euismod. Maecenas eleifend risus sit amet felis feugiat pharetra. Quisque venenatis lectus id dui ultrices, sit amet viverra mauris condimentum. Suspendisse ac elementum urna, eu varius ex. Nullam et tortor massa. Praesent at ullamcorper neque. Nulla auctor consequat nulla, non dictum sapien pellentesque nec. Nam consectetur purus non dolor vestibulum, at commodo orci luctus. Vestibulum facilisis, nibh id ultrices suscipit, dolor enim sodales diam, eget consectetur sapien nibh eu mi. Sed porta mattis felis a lacinia. Maecenas aliquam libero risus. Maecenas nec lobortis tellus, a tincidunt mi.

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Jesse James

Senior Portfolio Manager
Senior Portfolio Manager

I have worked in the Real Estate and HOA Management business for 15 years with a gradually increased workload. I started out as an Administrative Assistant and worked my way up the ranks as a Rental Maintenance Coordinator, HOA Onsite Community Manager for various high-end communities and now my current position as the Sr. Portfolio Manager for our Gaithersburg office.

My main objectives as a Sr. Portfolio Manager are to support and mentor the administrative and community manger staff and be present with my experience to assist when needed. I also want to build relationships with the communities we manage and be an additional resource to the Boards. I am a firm believer that the community and management relationship is built on teamwork where we all do our part to achieve mutual success and reach the community goals. I want the Boards to view the PMP Community Managers and Management team as a trusted advisor and not just another vendor. I use the analogy of a sports team and I see the Board of Directors as the owners of their team (community) and we as the management team are the head coach running the day to day and working hard to succeed.


I have achieved the credentials of Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Licensed Community Association Manager (LCAM) in the state of Florida. I am currently working towards my Professional Community Association Manager (PCAM) designation and hope to achieve by the end of 2023.


I look forward to assisting you with your Community Management needs and I look forward to having PMP join your team.

Rose Thomas, President

Rose Thomas started PMP over 40 years ago, with a handful of clients, determined to be the best property management company in Frederick. And though we’ve grown a lot, PMP is still dedicated to giving every client the same excellent service.

Our knowledgeable staff can help you find qualified tenants, collect rent, and work to protect the value of your rental property through proper maintenance. PMP’s application process includes credit history, employment history and rental history; late fees are charged and court papers filed if rent is not paid by the fifth of the month; and we do a thorough, documented inspection of your property prior to every lease renewal and at move-in and move-out. PMP uses current technology to help you keep accurate, detailed financial records and issues monthly and year end statements.

Rose Thomas and her staff are active members of the National Association of Residential Property Managers (NARPM), a forum for professional education and exchange that gives valuable insight and helps keep PMP a step ahead. Over 40 years’ experience, combined with continuing professional education, qualifies PMP to guide you through the complex world of rental property management.

Ed Thomas, CEO

Edward D. Thomas, is the Founder, Broker and PMP’s Community Management Department Executive. He has over twenty years of direct, hands on, day to day association management experience. Mr. Thomas earned the distinguished PCAM designation awarded by the Community Association Institute (CAI) in May of 1989 and was awarded the AMS (Association Management Specialist) designation in 1991. Additionally, Mr. Thomas was among the first in the nation to be awarded the Certified Manager of Community Associations (CMCA) designation in 1996.

PMP, Inc. is a privately held Maryland-based corporation headquartered in Frederick, Maryland with offices in Gaithersburg, Maryland, Leesburg, Virginia and Kearneysville, West Virginia. PMP provides on-site management to several large-scale communities in Annapolis, Frederick, Fulton, and Laurel, Maryland and Leesburg, Haymarket & Sterling, Virginia.