PMP’s Rental Division first earned the CRMC® (Certified Residential Management Company) designation, from the National Association of Residential Property Managers (NARPM®), in October 2009. This prestigious designation is held by only forty-seven property management companies nationwide and is reflective of the professional commitment made to the industry by Property Management People, Inc. NARPM®, the nation’s only professional organization for managers of single-family and small multi-family residential properties, has over 6,000 members.
“Receiving the CRMC® designation is the culmination of our staff’s tireless work in maintaining the highest professional and ethical standards, while consistently providing expert service to our clients,” stated Rose Thomas. The professional designation is awarded to property management companies that demonstrate a high standard in procedures and customer service.
Requirements to achieve this certification include an independent auditor performing a detailed examination of the company, recommendations from clients and peers, and meeting exacting standards in all areas of operation, from documented policies & procedures to ongoing staff training on Fair Housing and Landlord/Tenant laws. Recertification takes place every three years.
We don’t let perfect get in the way of better.
If PMP can enhance a procedure, or find a more effective and efficient way to perform a task, we implement the change as soon as feasible. Clients recognize our continuous improvement process and are appreciative that we manage their properties in a safe, cost-effective way.
PMP upholds an outstanding reputation in the marketplace with our Better Business Bureau (BBB) affiliation. Since achieving accreditation with the BBB in 2010, PMP has maintained an A+ rating, reinforcing our long-standing record of customer satisfaction and a commitment to conduct business with the highest standards of integrity and trust.
EDUCATION
Our managers complete professional continuing education courses to stay current on industry changes.
Our lease outlines the tenant’s responsibilities to care for the rental home and is updated as laws change.
As a Certified Residential Management Company (CRMC®), PMP is uniquely qualified. To earn this industry-recognized certification, PMP meets exacting standards in all areas of the rental operation and must be re-certified with NARPM every three years.
We are active members of professional organizations to take advantage of development and marketing opportunities.
